Frequently asked questions
How long are performances?
Every opera production is different which means the duration of a performance also varies strongly. It ranges from approximately two hours to sometimes even four hours. This is why the start times of operas also vary. Please consult our website for a detailed timetable. The evening performances of our opera productions are usually finished around 22.45h.
What if I arrive late?
Opera Vlaanderen performances start on time. People who arrive late are not admitted to the auditorium so as not to disturb the artists' concentration. Make sure you arrive on time. Start times vary depending on how long the opera is. Check the time on the ticket and try to be on time.
Do I need to prepare to go to an opera?
Operas sometimes start mid-plot. It's always good to know what the context and the rough story line are. This is why 45 minutes before every performance a free introduction is provided in the foyer. And on the website, pictures and text material are provided together with a synopsis.
Of course you don't have to do this; you can also go unprepared and allow yourself to be surprised by the interpretation of the piece.
Is there an interval?
There is always at least one interval. To know the exact times, please check the website or go to the box office.
What should I wear?
To go to the opera you can wear whatever you want. Most people like to dress up to go to the opera but it is not compulsory.
How much does a ticket to the opera cost?
Opera and ballet is accessible to any budget: ticket prices start at a mere €11, the same as going to the movies. Several groups receive a discount: youngsters can buy tickets at very interesting prices, people with a disability enjoy a 50% discount and season ticket formulas in different price classes allow different performances to be combined at a cheaper price.
Is it true that performances are always sold out?
Certainly not. There are often empty seats at performances. It is worth finding out the day itself whether any seats are available. Youngsters aged 26 and younger can buy last-minute tickets for just € 10. But to be sure of a (good) seat it is best to book well in advance.
- Mobile phones need to be switched off during the performance.
- Recordings (image or sound) during performances are forbidden.
- Kunsthuis Opera Vlaanderen Ballet Flanders reserves the right to make sound or image recordings of events in the presence of visitors.
- Latecomers are not allowed in the auditorium. They will be helped by the theatre staff and can follow the performance on a TV screen. They will be allowed in at the first suitable moment under the guidance of the theatre staff.
- After leaving the auditorium during a performance, you will not be allowed back into the auditorium without the strict instructions of the theatre staff.
- Tickets are only valid for the indicated seat. Changing your seat to a higher price category right before or during the performance is not allowed, unless a supplement is paid.
- The ticket needs to be shown at all times if requested to check its validity.
- Instructions of the theatre staff need to be followed at all times.
- Tickets are not reimbursed nor exchanged, unless a performance is cancelled.
- All information and quotes communicated by Kunsthuis Opera Vlaanderen Ballet Flanders or third parties are without obligation.
- Entering our opera buildings is at your own risk. Kunsthuis Opera Vlaanderen Ballet Flanders is not liable in case of possible incidents or accidents.
- Address details of visitors are only used for promotion and information purposes about activities of Kunsthuis Opera Vlaanderen Ballet Flanders. The management of the address details is in accordance with the Act of 8 December 1992 relating to the protection of privacy.
- Distributing or selling goods and information of third parties is prohibited. Food, alcohol and drugs are not allowed in the opera theatre.
- Pets are not allowed in the opera theatres.
- Smoking is not allowed in the opera theatres.
- People with a disability receive a 50 % discount and are requested to notify us when booking their ticket if they need extra assistance from the theatre staff. In the opera of Ghent the lift goes to the first floor and in the opera of Antwerp to the fifth floor. Wheelchair spaces in both theatres are in the stalls. Tickets for people with disabilities are not available online.
- Guide dogs are welcome. However, we ask people with guide dogs to order their tickets through the box office (not online) and to notify our theatre staff.
What is my personal data being used for?
Kunsthuis Opera Vlaanderen Ballet Vlaanderen vzw considers your privacy as a customer important and processes your personal data in accordance with our public privacy statement that you can consult here. With the purchase of tickets, the use of our services (including our websites) or applying via our website, you agree with this privacy statement.